MSP Expertise & Services

FinOps - Financial Operation

"Staying in the cloud" can be expensive. Therefore, an increasing number of organizations are finding it necessary to incorporate FinOps.
The role of FinOps is to minimize the cost of staying in the cloud over time and as the organization’s reality changes.
The world of FinOps combines DevOps capabilities with financial capabilities and understanding. On the one hand, it requires an understanding of cloud technology and platforms, and how the organization uses the cloud, and on the other hand, there must be the expertise and understanding of the cost structure, and the various pricings around the licensing worlds. All of these are managed using automation tools, and all immediately affect the organization’s financial bottom line.

Ness’ FinOps specialists have expertise in all "three legs" needed to maintain and optimize cloud costs on an ongoing basis:

Optimal utilization of resources and adjusting the amount of computing for the business need.

Optimization of cloud plan pricing.

The system’s architecture from the perspective of costs and technological needs.

All of these are provided as a managed service that includes management platforms and automation tools from the world's leaders.

Azure Landing Zone

Azure Landing Zone is actually the output or visualization of the Azure multi-data and multi-calculations environment. It considers the design of scale capabilities, security management, networks and identities. Azure Landing Zone enables enterprise-scale applications transfer, modernization, and innovation in the Azure environment. These areas address all the platform resources needed to fully support the customer's applications portfolio. They do not differentiate between infrastructure as a service (IaaS) or platform as a service (PaaS).
Landing zone design is one of the most significant and important services we offer to our customers who move through or establish Azure environments, as part of a wide range of cloud services. Read more

MSSP - Managed Security Service Provider

The next generation of monitoring and response tools for the worlds of cyber defense using (CO-PILOT) Microsoft AI.

The growing threat of advanced cyber attacks such as - ransom, denial of service (DDoS), penetration attacks, and more, are becoming more complex and intrusive.
Many organizations are unable to cope with these threats and sometimes are unable to cope due to the lack of resources, Therefore, they prefer to hire the services of MSSP partners - certified information security providers.
NESS is a Microsoft-certified MSSP service provider, the leading security company in the world, and among the only ones in Israel for the world of cyber and corporate information security.

We as an MSSP help organizations in:

Experience with information security tools as part of Microsoft's CSI program

Managing and assessing the risks from cyber threats, and developing an appropriate defense strategy

Advanced monitoring and protection services, with the aim of being proactive and anticipating any intrusion attempt into the organization

Response to cyber incidents in real-time and assistance in coping, recovery, and returning to normal

All this in an end-to-end managed service model, 24/7 anywhere and anytime
And with the best Microsoft methodologies, experts, and technologies!
For more information

Azure Migration

As an IT as a Service provider to dozens of customers of all sectors and of all sizes, we rely, among other things, on examining technological alternatives to the changing needs of organizations. This selection process is based on deep knowledge of all systems and customer needs, and at its end we recommend migrating certain systems or entire sections of the enterprise to cloud solutions.
As part of the Cloud Transition Examination process, we will consider together with the customer, the technological and economic (ROI / TCO) issues, service levels, system and data availability, regulatory constraints (when relevant), information security requirements, long-term maintenance compared to On Premise solutions and any other customer-related issues.
Migrating to the cloud becomes a more complex process, as the range of services and systems in the organization widens, and the more comprehensive the interfaces between the systems.
Ness has a significant advantage in designing and implementing the transition to AZURE systems and solutions, acquired by successfully service dozens of organizations. We have developed regular transition methodologies, a broad service base and large capabilities set that allow us to fully address all organizational needs (technologic and business oriented issues alike).
Ness is a One Stop Shop for the transition process, from A to Z with full responsibility.

Contents of the Cloud Transition Services:

Step one – Definition and planning to execution:

Gap Analysis, Migration Assessment - Examining the existing status and requirements. Assessing a snapshot of a certain point in time for initial mapping. Preparing and submitting a migration process recommendations report.

Cloud Solution Architecture Planning - We help our customers realize the ideas, solutions and services they provide to their end users. We empower our customers to enhance their user experience through consulting and developing a customized, fitting cloud implementation architecture.

Execution Plan Definition - including resource planning while considering all technological and budget alternatives.

Cloud Transition Exam (POC) Performance

Switching Systems to Production

Documentation

Step two - Maintenance of current systems:

Initiation - Checking and entering the system maintenance process

Ongoing Support and Maintenance - of cloud systems

Licensing Cost Optimization

Step three - Process improvement and service expansion:

Systems Development - Assisting in the development of systems and applications in the cloud

Consulting - Advice and guidance as needed for all content worlds

Cloud Native Solutions

Azure DevOps - CI\CD, Automation and more

Hybrid Cloud Services

Ness specializes in providing cloud solutions, both in Native Cloud configuration and in Hybrid configuration combining public cloud and On prem infrastructure/private cloud.
We provide an end-to-end professional services including implementation, management, maintenance, operation and maximum resource savings.
Ness hybrid cloud services enable companies and organizations to run flexible and cost-effective operation while focus on the core business.
The Hybrid cloud enables companies to keep sensitive and critical data locally on-premise and use the computing power of the public cloud for non-sensitive computing tasks.
The hybrid services also enable’s fast and easy solution for compute power spikes and burst to the public cloud.

Cloud System Broker (CSB) - Cloud Cost Optimization

CSB experts are licensing and system experts that conduct an ongoing evaluation of our customers' cloud accounts compared to Microsoft licensing programs. CSB experts frequently examine the possibilities for cost reduction, recommending a change in licensing packages when relevant.
Understanding the market need, we developed a service that integrates cloud expense monitoring and payment methods, alongside a set of automation tools and efficiency technologies to streamline service and customize cloud consumption costs. This service is based on a current interface between our cloud architecture teams and CSB experts.
As part of the service package, our Cloud Support Center provides regular alerts regarding cloud consumption irregularities with recommendations. In addition, the CSB team examines reduction or increase the use of certain systems, including a shutdown recommendation when relevant, and according to our customer’s methods and procedures, all with the goal of saving resources and budgets.
The CSB service objective is to ensure that the customer is able to follow the monthly and annual budget frameworks as jointly defined, in order to minimize financial crises, reducing uncertainty as much as possible.

Cloud as a Service - End-to-end managed service for all cloud systems

As Israel's leading company for outsourced and managed services, we understand that adopting a cloud model must be managed like any other managed service model in the data systems field. Therefore the cloud strategy must be aligned with corporate business strategy.
We practically connect the cloud technologies to the needs and goals of the customer organization, using proven methodologies, advanced technologies, deep knowledge of our customers' needs, and proactive support services. We provide the customer with an experienced team of Microsoft experts who accompanies the customer by integrating gap analysis and migration assessment, requirement definition and planning, transition to the cloud and system maintenance. We continue to monitor ongoing cloud consumption costs and ensure cloud environment continuity according to our customers' needs.
Our unique best practices in the cloud help organizations to realize the potential of Microsoft's cloud environments alongside enterprise IT management as a cloud service model (IT as a Service) with significant cost and overhead savings.

Service and Support Center - Help Desk as a Service

Organizations require maximum efficiency and performance from their internal service and support center. We therefore provide a comprehensive modular solution to the support department, from software and advanced products to a completely outsourced cloud-based service model. We can assist in building infrastructure for both the internal employee support and external service to the organization’s end users.
We operate the largest service and support center in Israel that serves customers in all sectors and organizations of all sizes. We use a managed service model, and provide service in a variety of languages, with 24/7 support capabilities at all service levels according to the organizational needs of our customers. Our scale advantage and the size of our service and support center enable each customer to secure the resources needed for their activities, even during peak times or during system breaches when larger resources are required. The center employs various experts who specialize in diverse fields, with both technological and sectoral know-how.
In order to meet the ever changing demands of the cloud, we implemented all the accumulated knowledge, tools and capabilities, and set up a dedicated Cloud Support Center for our cloud customers. The services are provided by a dedicated team of experts and include Microsoft Azure Infrastructure Management Services, Office 365, support for cloud development, DBA services and dedicated cloud service solutions for licensing and monitoring.

Cloud Service Provider (CSP) Support Center

As part of our certification as a Microsoft CSP partner, we provide consulting and support services to Microsoft Cloud customers. In this framework, customers are accompanied and assisted in resolving challenges and communicating their difficulties to Microsoft on an ongoing basis and for all needs. Our CSP offering includes a variety of services and addresses the different service levels required, ranging from base services to premium services that include proactive expert support in various fields. The CSP team of experts has direct access to Microsoft resources and are able to create tickets with a customized level of urgency. Our customers can open calls using any channel and at any time, including email, telephone and through a dedicated ticketing system on the company's portal.

SAP on Azure

We enable organizations of any size and sector to transfer their SAP enterprise systems including all components to Azure.
The SAP on Azure solution enables enterprises to execute digital transformation of business modules in the fields of customer experience, suppliers and human resources. It enables built-in connectivity to sensors or other IoT components, thereby streamlining the production process and improving maintenance and service efficiency.

DevOps & Agile

The DevOps field is gaining momentum among innovation and technology driven organizations. With the goal of shortening time and improving processes and communication between the Development team and the Operations teams.
Our DevOps team of experts offers a range of services that are tailored to the changing needs of the customer’s organization, including the DevOps as a Service model. Our services range from consulting services, through workshops, trainings and expert services to end-to-end managed service. Our diverse offering ranges from testing processes, through system migration to dedicated solution and cloud infrastructure development for our customers.

Automation On Cloud

Tools and solutions in the automation field are becoming increasingly critical for cloud projects. Our vast experience in implementing automation processes for a wide range of needs and customers is therefore an advantage.
We offer standard consulting, accompanying, implementation or expert services that can be made available at the customer site. We also provide "cloud" packages based on remote operation of the SaaS model through a variety of automation tools.
The new SaaS packages we offer allow the customer to choose the scope and type of services that fit their needs exactly at any given moment and on demand.
Among our specialties: writing automation applications for managing cloud infrastructure, reducing and increasing system capacity and services according to operating times, adding automated services or removing them according to actual usage and more.

Cloud Security

The Cloud Unit's information and cyber security team offers advanced solutions and services to protect all cloud environments in which the organization operates. Through awareness, increased compliance and rapid response, cyber threats and vulnerabilities related to the cloud environment are managed in real-time, using automatic tools to stop known and unknown attacks before harm is done, with minimal damage to organizational systems and data. We have state-of-the-art information security solutions that combine proven defense tools with strategic response to high-profile organizations looking to implement advanced protection against dedicated threats.

Cloud Disaster Recovery

Proper disaster recovery is critical for any organization for quick business continuity performance without the loss of time and expensive costs. Designing of computing rooms with full or hybrid cloud environments in mind, preparing and implementing DR procedures, updating and supporting the organization during assimilation, backup and restoration capabilities using the most advanced technologies - are all part of the services and solutions we provide to customer organizations, enabling them to continue functioning in every possible scenario.

Microsoft Cloud Professional Service

Our team of experts is made up of renowned specialists in the field of licensing, consulting, architecture, integration, cloud computing, cloud infrastructure and Microsoft development. We bring the business and professional knowledge and experience required to realize the significant business and organizational value inherent to Microsoft's cloud systems. Our service is provided in any scope required, fully compatible with the customer organization’s size and needs.
Our cloud department is ranked as the world leader in cloud services and value added in Israel for the fourth consecutive year, according to STKI and is a leading Microsoft cloud system partner.
Among our offerings:

Our experts are among the leading in Israel in providing guidance for choosing the right licensing package tailored to customer needs, and in implementing cloud solutions and packages in all Microsoft platforms.

AZURE Consulting Services

Through our cloud consultancy and expert services, we provide our customers with on demand, tailored expert availability for various cloud solutions:
Microsoft AZURE, office 365, Infrastructure Licensing Experts, Architecture, Development, DevOps, SAP, Modern Workplace

Training and implementation of solutions for the modern work environment - Modern Workplace (MWP)

Implementing the Office 365 platform, with its diverse tools and solutions, presents an organizational challenge. The platform affects work environments which are used throughout the organization. The challenge is to successfully implement the platform as an accessible, friendly and professional tool for all users of the organization. The success of this type of project is measured by the extent and scope of usability as well as by expanding the activity scope and usage of the platform in the organization over time.
For the best implementation of these types of solutions, the Learning and Training Solutions Division offers a dynamic learning model with 4 options, tailored to the organization and which ensures effective implementation in the long run:

• Web Learning - Personalized learning supported by online and digital learning tools.
• Intermediate Learning – Personalized learning assists by a mentor or assimilator.
• Guided Learning - Group or individual frontal training provided on site.
• Supportive Learning - Phone Applicative Support.

Microsoft Business Continuity Crisis Solutions

In emergencies and during a crisis, organizations are required to work remotely and generate business continuity. Research shows that cloud-based organizations have been less affected than traditional DC-based organizations. That is why we at Ness developed the Microsoft emergency packages and solutions:

• Microsoft Remote Cloud Service Centers - One of the functions in which we see as an immediate need is the Call Center. We offer the implementation of various Microsoft cloud-based solutions to quickly create remote support for enterprise users.
• Microsoft Power Apps - In crises and emergencies, organizations are required to develop fast apps for transporting internal enterprise messaging. We at Ness specialize in rapid development without the need for code of internal and external enterprise applications based on Power Apps.
• Microsoft Teams - 1: 1 and multiplayer audio / video calling solutions, remote team management, file sharing and meeting execution. The tool provides a user friendly solution to the frontal meetings need, enabling organizations to maintain regular communication with employees, customers and suppliers. See more >.
• Microsoft Windows Virtual Desktop (WVD) - A virtual desktop infrastructure (VDI) that enables simple, centralized management, thanks to the multi-session capability currently built into Windows 10. The service allows you to use many Azure desktops and applications without the need for local infrastructure / on site servers. Learn more about the benefits of WVD >.
• Transferring workspaces to Azure - In times of crisis when remote work is needed, it is not enough to implement sharing tools and team management. Creating business continuity is vital for development and testing teams. That is why ensuring Continuous Deployment & Integration for remote teams is important. This can be done with the following tools:

• Work items
• DevOps
• Test Labs
• Build Automation
• API’s for vast ci/cd products such Maven, Jenkins, Kubernetes etc
• Git and other Repositories
• Other productivity add-on features

Azure Hybrid

Azure Hybrid is a licensing program that allows you to convert your organization's Windows Server or SQL Server licenses to use AZURE.

This licensing program can also be used on Linux platforms, including Red Hat Enterprise Linux or SUSE Linux Enterprise Server, and run on AZURE. The Azure Hybrid plan can help your organization save money, optimize your organization's HYBRID environment, and improve your organization's applications easily and simply.

Advantages of the Azure Hybrid plan:

Cost savings - Your organization can save a lot of costs on your Windows Server, SQL Server, and Linux licenses. Estimated savings of up to 76% with Azure Hybrid Benefit for Linux.

Managing a flexible hybrid environment - Azure Hybrid allows you to build a flexible and modern hybrid infrastructure using Azure. Azure services allow you to stay on-prem and in the cloud at the same time, and enjoy the benefits of both worlds.

Optimum utilization of the AZURE -based solutions and services - Azure Hybrid makes it possible to optimize business applications and services using Azure Hybrid.

Our team of licensing experts will be happy to help you calculate and understand the huge savings in existing licensing costs by using Azure Hybrid.