​Training as the Organization's Business Need

One of the organization's key assets is its accumulated information and accordingly, the most considerable challenge is conserving that knowledge and distributing it in the organization.

The organization's training and learning process is an ongoing process intended to preserve and enhance organizational knowledge and make it useful to the employees. A learning employee is an asset for the organization and training is a dynamic need that must change and be adjusted for each individual employee at any point in time and in any position the employee may move on to in the future.

As Ness is a global software services company, involved hundreds of projects over the years, it has in-depth knowledge and extensive practical experience, generating the professional training array in various organizations, from smaller companies to huge organizations.

All training processes whatsoever result in organizational changes, and Ness's Training Department is experienced creating plans to manage the change, for organizational preparedness, handling resistance and accompanying organizations throughout the entire process.

The Department's in-depth knowledge of business sectors and its understanding of each sector's core business are a considerable added value.

Thanks to this understanding of business, each sector has hundreds of success stories, based on each customer's improved efficiency and ability to compete.

The Training Department Has Varied Fields of Expertise:

• The Ness College

• Assimilation and training methodologies for SAP tools

• Assimilating Microsoft systems (OFFICE) and designated computerization systems

• The School of Service and Support

• The organizational college

• Counseling for training managers

• "Soft" personal and interpersonal skills

• Online learning systems development

• LMS learning systems in the organization

Ness College

Ness College is a training center specializing in technological and managerial training for the hi-tech world. Ness College specializes in training through information systems and learning technology and it offers technological qualification courses for a variety of international software and hardware manufacturers for organizations and the general public such as: Microsoft ,SAP ,CISCO ,ISTQB and more.

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The Training Division's Areas of Activity:

Training Methodologies for SAP Tools

Ness's training division is Israel's foremost leading partner in the area of SAP Systems assimilation. The division is an official training branch for the SAP Company in Israel, and its authorized to deliver the Company's official courses on the SAP Business Suite package of solutions for large organizations.

The SAP system has a structured product training methodology called ASAP, and it determines the structured stages of managing the training project and work methods.

Ness's Training Division combine this methodology with additional methodologies the Division developed:

TOC - Transparency Organizational Change  - training and assimilation while minimizing the resistance as a result of changing familiar work methods.

TMM - Training Modules Method - training and assimilation according to knowledge baskets, customized to tasks as derived from each organization employee's daily work needs.

Assimilating Microsoft Systems (OFFICE) and Designated Computerization Systems

Assimilating LYNC, Office and designated computerization systems is an organizational challenge of the first degree. These are work environments with a new working interface for all users in the organization, and the challenge is to introduce the system as an accessible, friendly, professional work tool. This project's success is measured by the level and volume of usability and in the activity's expansion over time.

To optimally assimilate the system considering the organization's constraints, we'll offer a dynamic learning model comprised of 4 customized components that guarantee effective assimilation over time:

• Independent learning - individual learning, supported by a computer-mediated tool.

• Mediated learning - independent learning with assistance from a tutor / assimilator.

• Guided learning - frontal guidance in a group, or individual guidance, delivered traditionally.

• Supportive learning - applicative support via telephone.

The School of Service and Support

Service is a vital need in the competitive market, and as such, the skill relies on tools and technology and it demands acquisition, experience, practice and development.

The importance of training service providers in the organization, outside and out, is in the combination of practical skills and methodologies for effective day to day functioning with technological skills. Training is built along a developing, improving ladder according to the spiral model, based on learning, cumulative experience and earlier content, and adjusted to growing skills levels: professionals, experts and masters.

The concept of training for service and support providers gives the organization a structure that allows "seamless" training, while bridging the gap between various disciplines, all within a coherent, continuous process that's connected to the core of organizational activity, and adjusted according to genuine needs.

The Organizational College

Ness's Training Division recognized the growing need to provide training services within a comprehensive model that comprehensively addresses organizations in the worlds of training development and management.

The Organizational College is a meeting place to manage organizational knowledge, giving decision makers in the organization a solution with a comprehensive, overall view that enables planning, manaing and operating the training and guidance plan as a part of the organization's way of life, effectively serving as a strategic leverage for growth.

3 main components are offered within the organizational college's services:

• A technological infrastructure - a learning management platform

• A didactic infrastructure - forming a user information, concept of training

• A content infrastructure - feeding materials and developing training materials

Counsalting for Training Managers

Over the years, the training manager's job became more complicated. The training manager has to see the organization's present and future needs. The concept of the training manager's role in the organization mandates responsibility for outlining a path, culture and strategy.

Ness - as a company that accompanied hundreds of organizations and their training managers in outlining methodological training processes, from the training manager's role concept, his place in the organization as decision maker, to effective business planning of the organizational training and development area and its efficient, growing operation, to interface and contribute to the organization's business goals - Ness offers counseling and personal accompaniment for the training and organizational development managers to leverage their position with the organization's goals.

"Soft" Personal and Interpersonal Skills

In a world where human capital is the key to the organization's success, we at Ness consider developing additional aspects in the organization's managers and employees very important, and we focus on developing the personal and interpersonal skills necessary for workers and managers in modern organizations.

All training and all workshops are delivered by a skilled team in all disciplines. Training is delivered in workshops, based on active learning, team exercises and independent experience. All these things are based on the participants' professional and business contextual frameworks and on the organization's goals.

Online Learning Systems Development

Learning systems are a part of the technological revolution in learning in general, and a leverage for promoting teleprocessing-integrated innovation in particular. The success of online learning depends on the right mix of technology and training methodologies. In-depth knowledge of the system used to deliver the course / on-line lessons is essential on the technology aspect. On the methodologies aspects, it's vital to expose the guides to the combination of technology and other training solutions to promote innovative training methods.

Ness has rich experience assimilating such online learning processes, with a winning combination of the various conceptions and customized according to the learning organization's goals.

LMS - Learning Systems in the Organization

Learning Management System-  LMS - is a software system that makes the learning management process a smart, automatic process.

LMS systems enable registering learners, follow up on courses, and follow up on learners' results.

In addition, LMS systems enable report issuance for the organization's training or knowledge management ranks.

LMS systems enable tracking all training types starting from traditional classroom based training systems, to computerized CD based training systems and WBT systems.

Within this area, Ness Technologies presents a full, comprehensive conception of a "learning organization", that's applied throughout the various LMS platforms.


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